Water Damage? Mold? Fire?

Don't wait — damage gets worse by the hour. Our emergency team responds 24/7.

Call (910) 350-0000 — 24/7 Emergency
Services/Fire & Smoke Restoration

Fire & Smoke Restoration

After a fire, the damage extends far beyond what's visible. Smoke and soot penetrate walls, ductwork, upholstery, and structural materials — causing ongoing damage and health hazards if not properly addressed. Sano Steam provides comprehensive fire and smoke restoration services, from emergency board-up and water extraction (from fire suppression) to complete soot removal, odor elimination, and structural restoration. We work directly with your insurance company to make the process as smooth as possible during a difficult time.

Sano Steam Cleaning & Restoration — Fire & Smoke Restoration in Wilmington NC
4.9
30+
Veteran
BBB A+
Eco

We Work With Your Insurance

Filing a claim? We handle the paperwork so you can focus on your family.

1

Document the Damage

Take photos and video of all affected areas before any cleanup begins. This is critical for your insurance claim.

2

Call Sano Steam

Our 24/7 emergency team responds fast. We'll assess the damage, begin mitigation, and document everything professionally.

3

We Handle Insurance

We work directly with your insurance carrier — providing moisture readings, photos, scope of work, and all required documentation.

4

Full Restoration

From water extraction to final repairs, we restore your property to pre-loss condition. One company, one call, start to finish.

What We Offer

Emergency board-up and tarping services
Water extraction from fire suppression systems
Soot and smoke residue removal from all surfaces
Thermal fogging and ozone treatment for odor elimination
Content cleaning and pack-out services
Duct cleaning to remove smoke particles
Structural drying and dehumidification
Full reconstruction and restoration coordination

How It Works

Our straightforward process from start to finish

1

Emergency Response

We secure the property with board-up and tarping, then assess the full scope of fire, smoke, and water damage throughout the structure.

2

Cleanup & Removal

We remove debris, extract standing water from suppression systems, and begin soot and smoke residue removal from walls, ceilings, and surfaces.

3

Odor Elimination

Using thermal fogging, ozone treatment, and HEPA filtration, we eliminate smoke odors from the structure, contents, and ductwork.

4

Restoration

We repair and restore damaged materials — drywall, painting, flooring, and more — to return your property to pre-loss condition.

Ready for a Cleaner, Healthier Home?

Free quotes, no obligation. Veteran-owned since 1989.

(910) 350-0000

What Our Customers Say

4.9 stars from 869+ Google reviews

Sano Steam did an amazing job on our carpets. We have three dogs and two kids, and our carpets looked brand new after they finished. The crew was on time, professional, and the organic cleaning process left no chemical smell. Highly recommend!

Jennifer T.Wilmington, NC

Called Sano Steam at 2 AM when our water heater burst and flooded the basement. They were at our house within an hour and had the water extracted and drying equipment running before dawn. Their emergency response is unmatched.

Robert K.Leland, NC

After discovering mold in our crawl space, we called three companies for quotes. Sano Steam was the most thorough in their inspection, explained everything clearly, and their price was fair. The remediation was done in two days and they passed the post-test with flying colors.

Amanda S.Wrightsville Beach, NC

Fire & Smoke Restoration FAQ

Yes, fire damage is typically covered by homeowner's insurance. We work directly with your insurance adjuster, provide detailed documentation, and can help you through the claims process step by step.

Schedule Your Service

Fill out our quick form for a free, no-obligation quote — or call us directly. We typically respond within 1 business hour.