Privacy Policy

At Sano Steam Cleaning & Restoration, we understand your concerns regarding privacy and security when using the Internet, and we are dedicated to safeguarding the privacy of our valued customers. Sano Steam Cleaning & Restoration does not sell, rent, or exchange any information collected via the Internet. We maintain the confidentiality of all collected information. To ensure the security of your personal data and prevent improper use or unauthorized access, we have implemented security policies and technical measures.

To fulfill your requests for our services and products, it is necessary to obtain your name, address, and phone number information. The information you provide is used to schedule the services and deliver the products you request, and to respond to your information requests from Sano Steam Cleaning & Restoration. We send special offers or promotions by text only to people who check the separate offers box described below.

Sano Steam Cleaning & Restoration collects information as described to ensure personalized service for our customers. By using Sano Steam Cleaning & Restoration, you consent to the collection and use of data for this purpose. Any changes to this policy will be posted on our website.

SMS / Text Messaging

Our contact form and referral form give you two optional choices about text messages, each with its own box. Both boxes start unchecked, and neither is required to submit a form or to buy anything. The first covers texts about your request: confirmations, appointment scheduling and updates, service reminders, follow-ups and review requests. If you leave it blank, the form asks once whether you would like a text when we reply; “Yes, text me” checks the box for you, and “No thanks, send it” sends the form without it. The second, separate box covers occasional offers and promotions, which we send only to people who check it and never fold into the texts about your request.

Submitting a form or giving us your phone number does not, by itself, sign you up for texts. In our website chat, our assistant asks whether you want text updates and texts you only if you say yes. If you text us first, we reply. Consent to receive texts is not a condition of any purchase. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out at any time, or HELP for help.

We do not sell or share your mobile number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. Your mobile opt-in information is used solely to deliver the messages described above.

If you have questions about this privacy policy, please contact us at (910) 350-0000 or admin@sanosteam.com.