Water Damage Restoration

Wilmington, NC & Surrounding Areas

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Flooded Basement
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24-Hour Emergency Services

Don’t Wait!

Sano Steam offers quick and dependable 24-hour emergency water cleanup and restoration designed to protect your property and minimize water damage.

If you’re currently facing water issues, the initial step is to promptly halt the source of water flow or leakage.

Locate the primary shut-off valve, typically near the water meter or beneath a panel on the driveway of most homes or buildings. Subsequently, reach out to Sano Steam without delay for immediate standing water extraction, application of germicide solution, and the initiation of the drying process.

Amazing Reviews

A. Woodrow Hill
A. Woodrow Hill
March 11, 2024
Linda did a fantastic job on my rug and carpets. She was kind, considerate, and very thorough. Everything looks fantastic and she represents your company extremely well. She was also very kind to my dog.
March 6, 2024
Highly recommend! Very friendly staff and easy process
Kim Mayo
Kim Mayo
March 6, 2024
My experience started out with Theresa on the phone. She carefully explained the process and sent me a quote. Gabe and Linda were amazing! They arrived right on time and quickly got started cleaning our ducts. We have a ton of vents and they patiently cleaned each one and also tidied up the air handler. Gabe finished things off with the sanitizer, which left our house smelling super clean. Thanks for the great service!!
Avalon Dougherty
Avalon Dougherty
March 5, 2024
Such a great experience !! Linda was so quick and kind!! Would 100% recommend!
Terri Parham
Terri Parham
March 2, 2024
Very accommodating, Exceptional carpet cleaning
Chased62 DJ
Chased62 DJ
March 1, 2024
I asked if they could clean my carpets, and then they did. They did a solid job. I had a lot of pet stains and I’m pretty sure most of them came out.
Jack J
Jack J
February 28, 2024
Very friendly and professional employees from the appointment setter to the service tech. Linda was on time, professional and efficient. Would definitely use Sano Steam again and highly recommend.
jim disanti
jim disanti
February 26, 2024
Linda and Gabe were excellent!

Immediate Water Damage Restoration

Don’t Wait Until It’s Too Late!

Waiting is the most significant error to avoid in any water damage incident. The longer your property remains wet, the more extensive the damage becomes.

For those residing near Wilmington, NC, if your home or business experiences flooding, prompt action is vital. We can swiftly mitigate ongoing water damage by initiating the drying process immediately. Remember, postponing action only exacerbates problems.

Rapid water extraction and thorough drying are essential to prevent the growth of hazardous mold and the deterioration of wood. These issues not only pose challenges for repair but also endanger your family’s health and safety.

Water damage advances rapidly and continuously. Salvage efforts conducted within the initial 48 hours of the incident can spare your home from costly repairs.

Restoring Water Damage
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Upfront Pricing

We offer upfront pricing that eliminates guesswork. Experience our transparent approach, free from hidden fees or surprises, as we prioritize your peace of mind.

Why Choose Us

Friendly Customer Service

Our commitment to friendly customer service sets us apart. With a warm and attentive approach, we're here to assist you every step of the way. Discover a team that's dedicated to making your experience exceptional.

Satisfaction Guaranteed

Your satisfaction is our top priority. We stand behind our services with unwavering confidence, ensuring your experience is nothing short of excellent. Join us and experience the peace of mind that comes with our satisfaction guarantee.

Reliable Service

Count on us for reliable service that you can trust. Our consistent and dedicated approach ensures that your needs are met, every time. Experience a level of reliability that defines our commitment to your satisfaction.

Flexible Scheduling

Enjoy the convenience of flexible scheduling tailored to your needs. We understand life's demands, and our adaptable approach ensures services that seamlessly fit into your agenda. Embrace a stress-free experience with scheduling that works for you.

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Water Damage Professionals

Don’t Delay, Call Today!

Postponing the drying process could lead to secondary damages not covered by insurance, such as:

  • Bacteria and mold growth
  • Harm to wood framing, drywall, and flooring
  • Moisture-related harm to belongings like books, papers, and valuable artwork

The Vital Measures for Safeguarding Your Home Against Water Damage:

  • Engage dependable water mitigation and flood damage restoration service providers experienced in insurance claims.
  • Swift drying to prevent further deterioration.
  • Effective mold mitigation and removal.
  • Facilitate rapid recovery to minimize additional displacement expenses.
Water Damage Professionals
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Our 3 Steps

Get A Quote

Get Scheduled

Wait & Relax

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Water Damage Restoration Process

Frequently Asked Questions

The first step is to stop the source of the water flow or leak as quickly as possible. You’ll find the main shut-off valve next to the water meter or under a panel on the driveway in nearly every home or building. Next, call Sano Steam Cleaning & Restoration Services at (910)-350-0000.

Sano Steam offers quick and dependable 24-hour emergency water cleanup and restoration designed to protect your property and minimize water damage. Call us at (910)-350-0000, we are available 24/7!

Salvaging attempts done within the first 48 hours of initial water damage could save your home from expensive repairs. The longer your property remains wet, the worse the damage will be!

If your home or business is flooded, you need to start acting quickly. We can assist in stopping ongoing water damage by immediately starting to dry your property. Remember, delaying only creates more problems.

Water damage can be a serious situation. Water flowing through your home or business can carry with it any contaminates that it has come into contact with. Electrical hazards are common when water damage has occurred, so do not enter the area until it’s deemed safe.

Flood waters or contaminated water can also be a danger to anyone who comes into contact with it. It can be difficult to pinpoint what the water contains, and could have chemicals, dirt or bacteria within it.

Additionally, depending on the severity of the water event, structural damage to the property could occur. Water damage may also make the area ripe for mold and mildew, which presents a danger to any occupants, as well.

The cost of a water loss will vary greatly depending on the severity of the situation.

Many homeowner insurance policies do provide some level of coverage in a water damage situation, but you will need to contact your agent for details about your policy. The source of the water damage is important when dealing with insurance.

Some flooding related to weather events and extreme weather conditions requires special insurance that is gained through the National Flood Insurance Program.

Sano Steam will provide you with a restoration invoice to submit to your insurance so you don’t lose the payment for the depreciation.

Most insurance companies pay homeowners’ claims with two checks. The company will give you the first check after the adjuster has reviewed the water damage. This check will be for the emergency water damage repairs and estimated cost of restoration, minus depreciation and your deductible. A deductible is the amount of the claim that you’re responsible for paying the restoration company yourself.

The company will give you a second check for the balance of your claim after it receives the restoration contractor’s invoices for the finished job. You must complete repairs or replace your property within a certain number of days from the date of loss to be eligible for depreciation recovery.

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